Irina Bausova

Irina Bausova is a highly accomplished professional with a wealth of experience in higher education and professional training. Currently serving as the Leader of the Educational Center of Management and Entrepreneurship at the University of Latvia, Irina is recognised for her expertise in developing innovative business games projects and her active involvement in various business clubs. Irina's extensive background as an International Director underscores her proficiency in navigating the complexities of higher education and professional training on an international scale. With a strong focus on lifelong learning and adult education, Irina is dedicated to empowering individuals with the skills and knowledge necessary for success in their respective fields. She is particularly skilled in areas such as professional training in the wind industry, business imitation games, intercultural communication, analytical skills, research design, and lecturing. Irina's leadership in the Educational Center of Management and Entrepreneurship at the University of Latvia eflects her commitment to fostering innovation and excellence in education. Strong human resources expertise complement Irina's multifaceted skill set, making her a valuable asset in talent development and organizational growth.

Jānis Strumpmanis

Janis Strumpmanis is a seasoned professional with over 17 years of experience in the telecommunications industry. Currently serving as the Chief Commercial Officer at CSC TELECOM SIA, one of the largest telecommunications providers in Latvia, Janis leads the sales, marketing, and customer service teams with a blend of expertise in engineering, business development, and customer relationship management (CRM). Janis brings a wealth of knowledge and proficiency in voice over IP (VoIP) technologies, contributing to the strategic growth and innovation of CSC TELECOM. In addition to his executive role, Janis serves as a board member at Latvijas Telekomunikāciju Asociācija, actively promoting the development and innovation of the telecom sector in the region. Passionate about knowledge sharing, Janis occasionally lectures at universities, inspiring and mentoring the next generation of digital business leaders.

Janis Strumpmanis' leadership, strategic vision, and dedication to advancing the telecommunications industry make him a valuable asset to CSC TELECOM and a driving force for innovation in the region.

DIEGO GOSMAR

Successful international innovator, Diego Gosmar is a Chief AI Officer specialized in Artificial Intelligence, with particular focus on Generative Conversational AI, Natural Language Processing (NLP), Sentiment Analysis, Conversation Analysis, AI Agent interoperability, Sustainable and Ethical Conversational AI. Diego has led the international expansion of the XCALLY AI-Driven omnichannel software solution, reaching over 60 countries worldwide. Diego is member of the Open Voice Interoperability and Trustmark group from the Linux Foundation AI & Data, an International no- profit organization, dedicated to the definition of standards and guidelines for Conversational AI ethical and responsible use. Author of a Machine Learning Book available in multiple languages, he has been a trainer and speaker in the last ten years for several international events about innovation Telco technologies and AI.

Member of the IEEE TechEthics Community and IEEE Young Professionals and Head of AI Advisor for several start-ups and Mentor at the I3P (Polytechnic University of Turin Innovative Companies Incubator).

MARIA CECERE

Maria Cecere is the dynamic Product Marketing Supervisor at XCALLY, where she plays a pivotal role in driving the success of the product and XCALLY Partners.

With a background in marketing and a keen understanding of customer needs, Maria excels in crafting strategies that elevate product visibility and drive product adoption. Her role is characterized by a blend of creativity and analytical rigor, as she collaborates with cross-functional teams to develop compelling marketing campaigns tailored to diverse global markets.

Driven by the passion for technology and innovation, Maria articulates the value proposition of XCALLY's solutions, positioning them as transformative tools for businesses seeking to enhance customer engagement and operational efficiency. With a focus on strategic planning, her goal is to maintain XCALLY position at the forefront of industry trends while consistently delivering outstanding experiences for Partners and Customers.

Agrita Junkere

Seasoned professional with extensive experience in customer management and human resources. Currently serving as the Head of Customer Management Division at Ltd. Riga Eastern Clinic University Hospital, she brings a wealth of expertise in ensuring exceptional patient experiences and operational excellence within the healthcare sector.

Agrita's commitment to delivering high-quality service and her strategic leadership have made her an invaluable asset in healthcare administration. Her dedication to optimizing patient care and fostering a positive work environment exemplifies her passion for excellence.

Mārtiņš Tuzis

Mārtiņš Tuzis is a dedicated professional known for his exceptional skills in HR management and customer service. Currently serving as the Customer Services and call center Manager at Ltd. Riga Eastern Clinic University Hospital.

Mārtiņš excels in building rapport and fostering positive relationships with employees, creating a supportive work environment. He demonstrates strong administrative, record- keeping, and clerical skills, ensuring efficient management. Mārtiņš dedication to providing outstanding service and his adeptness in managing HR functions make him an invaluable asset to Ltd. Riga Eastern Clinic University Hospital. His commitment to employee satisfaction and organizational excellence is evident in his daily endeavors.

Ināra Giela

Ināra Giela is a dynamic professional with an impressive track record of leadership and achievement in the hospitality industry. Currently serving as the Head of Reservations for the Baltics and EU International at Ltd Mogotel, she has spearheaded significant milestones in team leadership and reservation growth across multiple countries, including Germany, Poland, Hungary, Slovenia, and Slovakia. In her role, Ināra has implemented strategic initiatives that have led to a notable increase in reservations while maintaining exceptional customer service standards across various renowned brands such as Accor, Wyndham, Wellton, Rixvell, Rija, and Voco. 

Her leadership prowess is evident in her ability to motivate and develop reservation specialists, resulting in enhanced performance and service quality within her teams. Ināra's expertise in customer service extends beyond reservation management, as she excels in effectively communicating with clients, overseeing quality control, and anticipating and fulfilling their needs. She has significantly contributed to revenue growth, led teams to success, and consistently delivered outstanding customer experiences aligned with strategic objectives. In addition to her leadership and customer service skills, Ināra boasts excellent proficiency and development in key hospitality software programs such as Mews, Opera, and Fidelio.